Website privacy information.

What this page covers

This website is operated by MYTE TECHNOLOGIES PTY LTD (ABN 65 691 593 923), referred to as MYTE on this page.

This page explains how MYTE handles personal information collected through this website. It applies to the enquiry forms on the contact, tender and procurement, and product enquiry pages.

It does not cover information handled under a separate client services agreement. Where MYTE is delivering work for an organisation, the handling of information is governed by that agreement.

Information collected through enquiry forms

MYTE collects only the information you choose to enter into an enquiry form. Depending on which form you use, that may include:

• Your name
• Your organisation
• Your email address
• Your phone number
• The type of enquiry, requirement or product you select
• An opportunity or tender reference, where you choose to provide one
• The content of the message you write

Procurement and tender enquiries

The tender and procurement enquiry form is intended for opportunity details, requirements and procurement questions. Anything you write in the message field is collected and handled in the same way as any other enquiry.

Please do not send confidential, commercially sensitive or security classified material through this website. The website does not currently accept file attachments, and it is not intended for restricted information.

Information collected automatically

The website records page views, selected business clicks and successful enquiry submissions so MYTE can see how the site is used. Names, email addresses, phone numbers and enquiry messages are not sent to analytics tools.

As with any website, the hosting infrastructure that serves these pages records standard technical request information such as IP address, browser type and the pages requested. This is used to operate and secure the website.

One page, the Webintic platform page, embeds a video player from YouTube using the privacy enhanced youtube-nocookie domain. If you play that video, YouTube may collect information under its own privacy terms. MYTE does not receive that information.

Analytics and website performance

We may use analytics and website performance tools to understand how visitors use our website and to improve its functionality, content and performance. Where these tools are enabled, information may be collected about website usage, device and browser characteristics, and interactions with the website.

We do not use website analytics to collect information such as your name, email address or enquiry message as analytics data.

Why MYTE collects this information

Information submitted through an enquiry form is collected so that MYTE can read your enquiry, understand what you need and respond to you.

• To respond to your enquiry and continue the conversation
• To assess whether MYTE is a suitable fit for the requirement described
• To prepare a response to a procurement or tender enquiry
• To keep a record of business communication

How the information is used

Enquiry information is used to reply to you and to manage the resulting business conversation. It is not sold, and it is not used for unrelated marketing.

MYTE will only use your contact details to contact you about your enquiry or a related engagement, unless you ask for something different.

Service providers

MYTE uses third party services to operate this website and to deliver enquiry messages. Those providers handle information on MYTE's behalf as part of running the website and the enquiry process.

This typically covers website hosting and the delivery of enquiry messages to MYTE. MYTE remains responsible for how your enquiry is handled once it is received.

Storing and securing information

MYTE takes reasonable steps to protect information submitted through this website, including limiting access to the people who need it to respond to your enquiry.

No website or transmission method can be guaranteed to be completely secure, and MYTE does not claim otherwise. This is one of the reasons the website does not accept file attachments or restricted material.

How long information is kept

Enquiry information is kept for as long as it is needed to respond to the enquiry and to maintain a reasonable record of business communication. Where information is no longer needed, MYTE takes reasonable steps to remove it.

Accessing or correcting your information

You can ask MYTE what information it holds about you from an enquiry you submitted, ask for it to be corrected, or ask for it to be removed.

Use the contact page or the email address below to make that request. Please include enough detail to identify the original enquiry.

Contacting MYTE about privacy

If you have a question or concern about how MYTE has handled your information, describe the issue using any of the routes below. MYTE will review it and respond.

• Email: privacy@myte.com.au
• Post: MYTE TECHNOLOGIES PTY LTD, Suite 329/98-100 Elizabeth Street, Melbourne VIC 3000
• Or use the contact page on this website

Changes to this page

This page may be updated as the website changes, including when enquiry handling or service providers change. The date below shows when it was last updated.